The person responsible for the protection of personal information at Astrean can be contacted at:
Email: support@astrean.art
Questions or requests concerning your personal information may be sent to this address.
When you use Astrean, we may collect:
We collect and use this information only for purposes reasonably related to providing, maintaining, securing, and improving the Service, processing transactions, communicating with users, and meeting legal obligations.
Your uploaded photos are used to create the content you request.
We do not intentionally extract or store EXIF metadata from your photos.
Uploaded photos and generated creations are automatically removed from our active systems after 48 hours. Download anything you would like to keep.
Astrean uses an essential session cookie to keep you signed in and maintain your session.
The session may also temporarily store information needed for certain features, such as the location you enter when generating a sky map. This cookie is used for authentication, security, and basic website functionality.
The session cookie is not used for advertising or to track you across other websites.
Your session normally remains active for up to 30 days after signing in.
We do not currently use third-party tracking or advertising cookies. If we introduce optional analytics cookies in the future, we will update this policy and provide any applicable consent or opt-out mechanism.
We may retain basic information associated with generated content, such as the city and country associated with a generation, to understand how Astrean is being used and improve the Service. This information is used for internal analytics and is not intended to track you across other websites.
We may also collect basic website access logs, such as pages visited, timestamps, referrer information, IP address, and technical information, for security, troubleshooting, and understanding overall traffic patterns.
Where practical, information used for analytics is aggregated or otherwise handled so that it is not used to identify individual users.
Astrean's servers and primary data storage are located in the United States, including data centers in New York.
Some third-party service providers we use, such as Stripe and email providers, may process information in the United States or other countries.
Astrean takes reasonable steps to assess the privacy protections applicable to information transferred outside Québec and to implement appropriate safeguards where required by applicable law.
By using Astrean, you acknowledge that your information may be processed outside Québec where necessary to provide the Service, subject to applicable privacy laws and safeguards.
We retain personal information only for as long as reasonably necessary for the purposes described in this policy or as required by law.
After the applicable retention period, information is deleted or, where appropriate, converted into information that no longer identifies an individual.
We use third-party service providers to operate Astrean. These providers may process information on our behalf and have their own privacy policies.
These providers receive only the information reasonably necessary for their respective functions, subject to their services and applicable legal requirements.
We do not sell or rent your personal information to third parties.
Astrean takes reasonable measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no internet-based service or method of electronic storage can be guaranteed to be completely secure.
If a privacy incident occurs that requires notification under applicable law, Astrean will take the steps required by law, including notifying affected individuals or authorities where required.
Astrean does not knowingly collect personal information from children under 14 years of age.
If you are under 14, do not provide personal information to Astrean unless permitted by applicable law and with the consent of a parent or legal guardian where required.
If we learn that we have collected personal information from a child under 14 in circumstances where collection was not permitted, we will take reasonable steps to delete it.
Subject to applicable law, you may have the following rights concerning your personal information:
You may exercise these rights by emailing support@astrean.art from your registered email address where reasonably possible. We will respond within the time required by applicable law.
Astrean may occasionally send optional marketing or informational emails where permitted by law.
You may unsubscribe from optional marketing communications at any time using the unsubscribe mechanism provided in the message.
You may still receive necessary transactional, security, account, or service-related communications.
Astrean may update this Privacy Policy from time to time to reflect changes to the Service, our practices, or applicable legal requirements.
The latest version will always be posted on this page.
If you have questions about this Privacy Policy or how your personal information is handled, contact us at support@astrean.art.